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          Your Voice Matters

          Being an advocate means supporting a cause or proposal that is important to you. On this page, we provide you with a variety of resources to help you take meaningful action more easily. In practical terms, advocacy is a form of problem-solving. It’s finding the best way to improve a situation, including: 1. Protecting the rights of people to receive fair, equal, and human treatment. 2. Improving services, eligibility, and enhancing service quality. 3. Ensuring adequate funding is made available for valuable services that improve the lives of individuals with disabilities.

          Don’t Wait — Let Your Voice Be Heard!

          You have a powerful voice. When you speak up for your needs, and for the needs of others, you help make our behavioral health system stronger and more supportive for everyone. Being a champion doesn’t mean doing something big. It can be as simple as sharing your story, reminding others that help is available, or standing up for fair and respectful care.

          Every person deserves access to behavioral health support that is kind, timely, and effective. By raising your voice, you help create a system that listens, improves, and truly meets people where they are. Together, we can build a community where everyone has the chance to be safe, well, and hopeful.

          You matter. Your experience matters. Your advocacy helps make change possible.

          (517) 335‑7858 Watch: Your Voice Matters

          Mail: Governor Gretchen Whitmer, P.O. Box 30013, Lansing, MI 48909
          Contact: Contact the Governor

          Prioritize & Protect Mental Health Services

          The impact of current, integrated physical and public mental health supports for people living with intellectual or developmental disabilities, mental health challenges, and substance use disorders reach far beyond those directly receiving services – strengthening Michigan’s communities and inspiring hope.

          Recipient Rights

          In compliance with the Michigan Mental Health Code, the Office of Recipient Rights (ORR) advocates for people who receive mental health services and for applicants, by offering recipient rights protection.

          The ORR meets these requirements through prevention, such as training and monitoring, and through complaint resolution. This process may include problems of abuse and neglect, confidentiality, dignity and respect, person-centered planning, or other rights violations.

          When you receive mental health services from Oakland Community Health Network, your rights are guaranteed by Michigan’s Mental Health Code, other provisions of law, and the Constitutions of Michigan and the United States. You retain all rights, benefits, and privileges guaranteed by law, such as:

          • Be free from illegal discrimination
          • Get a divorce
          • Get a driver’s license
          • Get married
          • Hold or transfer property
          • Make contracts
          • Make a will
          • Manage your affairs
          • Vote in all elections

          Office of Recipient Rights (ORR)

          Phone: (248) 975-9578
          Fax: (947) 218-3843
          Incident Report (IR) Fax: (248) 509-9318
          Verification Fax: (947) 218-3834

          5505 Corporate Drive, Troy MI 48098

          Recipient Rights Forms

          Complaint Forms

          If you think that your rights have been violated, you or someone on your behalf may file a complaint with the Office of Recipient Rights. This may be done by mail, telephone, or in person. Forms on which to report alleged violations are also available at your service agency and Oakland Community Health Network (OCHN). If you need assistance, please contact Customer Services at (888) 847-0513.

          Complaint Forms

           

          Authorization to Disclose Employee Information

          The Authorization to Disclose Employee Information and Release of Liability form enables you to verify whether employees that you have hired or are now considering for hire have any record of rights violations.

          Authorization Form

          Incident Report

          Please report any incidents using this form.

          Incident Report Form