Customer Services


OCHN Customer Services works with people, service providers, and community members to ensure the highest quality supports and services are delivered. Customer Service Professionals:

  • Advocate for Peoples' needs
  • Help to navigate available services
  • Assist with problem solving
  • Listen to all sides of issues
  • Encourage self-advocacy
  • Open lines of communications
  • Explain Due Process options
  • Provide community resource information


Contact Customer Services:

Customer Services
800.341.2003 (Toll-Free) 
Business Hours
Monday - Friday | 8  a.m. - 5 p.m.
Other times available - please call to arrange

If you are contacting Customer Services outside of regular business hours, please let us know the best day and time to get back with you. For urgent matters, please contact the Crisis and Resource Helpline 800-231-1127. 


Important Brochures and Handbooks: