What happens if I am not able to answer the call when Access calls back?

The access screener will leave a message and request for you to call back the access main number when you are available. The screeners call individuals/families on a rotation basis. When a screener calls, he/she will complete the screening at that time if the individual/family is available.

Show All Answers

1. Who is eligible for Community Mental Health services in Oakland County?
2. How do I request an Access screening to receive public health services through Oakland Community Health Network (OCHN)?
3. What is the process for a screening?
4. How long does it take for a callback?
5. What happens if I am not able to answer the call when Access calls back?
6. What are the hours of the Access Department?
7. How long does an Access screening last?
8. Are Access screenings face-to-face?
9. Do Access screenings take place elsewhere in the community?
10. What can I expect during the screening process?
11. What happens if I am eligible for services?
12. What if I am not eligible for services?