Customer Service

Oakland Community Health Network (OCHN) Customer Services works with people, service providers, and community members to ensure the highest quality supports and services are delivered. 

Customer Service Professionals:group of hands together

  • Advocate for Peoples' needs
  • Assist with problem-solving
  • Encourage self-advocacy
  • Explain Due Process options
  • Help to navigate available services
  • Listen to all sides of issues
  • Open lines of communications
  • Provide community resource information
  • Respond to complaints and grievances

Important Brochures & Handbooks

  1. Oakland County Public Mental Health Services Handbook (PDF)
  2. OCHN Wants You to Know (PDF)
  3. Understanding Mental Health Services (PDF)
  4. Your Rights Handbook (PDF)